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KOOMI ACADEMY
Run a better outlet, one guide at a time.
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12 guides · written by Koomi's onboarding team
NEW TO KOOMI? START HERE
Your first week, in three steps.
01
6 min
Setting up your first menu in KoomiPOS
Create categories, items and modifiers so staff can ring up orders on day one.
02
5 min
Connecting payments with KoomiPay
Link your terminal so every payment matches its bill automatically.
03
4 min
Your first day: a checklist for opening staff
Everything your team needs to open the outlet smoothly with Koomi.
All guides
12 guides
All
Getting started
Front of house
Back of house
Growth
Reports
GETTING STARTED
6 min
Setting up your first menu in KoomiPOS
Create categories, items and modifiers so staff can ring up orders on day one.
Read guide →
GETTING STARTED
4 min
Your first day: a checklist for opening staff
Everything your team needs to open the outlet smoothly with Koomi.
Read guide →
GETTING STARTED
5 min
Connecting payments with KoomiPay
Link your terminal so every payment matches its bill automatically.
Read guide →
FRONT OF HOUSE
3 min
Splitting bills by seat, item or amount
Handle group tables without calculators or awkward waits.
Read guide →
FRONT OF HOUSE
7 min
Designing a QR menu that sells more
Photos, ordering and suggested add-ons that lift the average bill.
Read guide →
FRONT OF HOUSE
6 min
Kiosk upsells that guests actually accept
Set up suggestions that feel helpful, not pushy.
Read guide →
BACK OF HOUSE
5 min
Routing tickets to the right KDS station
Send drinks to the bar and mains to the grill — automatically.
Read guide →
BACK OF HOUSE
9 min
Recipe costing: find your true food cost
Link ingredients to items so you see real margins per dish.
Read guide →
GROWTH
8 min
Building a loyalty programme with KoomiEngage
Points, stamps or tiers — choose what fits your regulars.
Read guide →
GROWTH
5 min
Using KoomiX to fund a new outlet
How working capital repaid from daily sales can fund your next step.
Read guide →
REPORTS
4 min
Reading your daily sales summary
The five numbers worth checking before you lock up.
Read guide →
REPORTS
10 min
Menu engineering with Koomi reports
Find your stars, puzzles and dogs — and what to do with each.
Read guide →
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